For many years we have been getting Internet service through a particular company and everything has been pretty good. But in the past six months or so, we began having problems. We live out in the country where there has only one been company to use for many years, so we figured there was not much we could do about the situation.
I work at home, and my husband works in the oil industry, so he is often gone out to the field for weeks at a time. Because I must make a living at home with the help of the computer and Internet, it is a must that we have it. Separately, my husband and I use it to keep in touch with one another as well. We do not have time for phone calls during the day when we are both working, and often, my husband is too tired at night to do anything but sleep. So, I often stay up and send him emails about how everything is going here at home so that he can read them before he goes to work in the morning.
Needless to say, when I found myself without any service for four days straight, I panicked. I must work all the hours I can get, and my husband called me in a panic one night when he could not get through to me via email. There seemed to be no end in sight, so I knew something needed to change quickly.
Our neighbor told me that we can now use another company that has recently begun offering service in our area. They said that they get amazingly fast speeds, the price is low and they have had no problems at all. This was great news. I quickly set up an appointment and they showed up within only 48 hours to get me set up with a new account and blazing fast speed! My husband was proud of me for getting it all set up without his help, too.